Important note


There is a serious problem in myatmo v3.0.8 and v3.0.9, caused by a faulty third-party component. Please update to v3.0.10 of myatmo, which is now available in the AppStore. Please also note the release notes for v3.0.10 on the AppStore. Thank you.


Problems with the myatmo Watch App?


If you have problems with the myatmo v3 Apple Watch app or with watch complications, uninstall myatmo from your iPhone, restart your iPhone and your Apple Watch (very important) and reinstall myatmo. This usually fixes any issues with the myatmo Apple Watch app.


 Why does data refresh take longer than in other apps?

Solution

Compared to other apps for the netatmo weather station, myatmo retrieves a huge amount of data from the netatmo data server during startup or data update. This is required to represent the data richness so beloved by the myatmo users and to generate diagrams. The speed depends primarily on the response time of the netatmo data server, as well as the speed of your device's internet connection and the amount of available data.

It is not possible to retrieve this data in the background without simultaneously displaying old as well as current data until all available data has been loaded. Therefore, we have decided to preload the last available data, then to start the data query, to wait until it is completely finished to then present the most recent data in a timely and complete manner.

 

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