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Widgets don't show any content or don't show up at all

Category: English

Please note that it can sometimes take a while for the widgets to display content. In other cases they are not available in the widget selection dialog. This is also the case with the iOS internal wid...

myatmo shows outdated data

Category: English

If myatmo shows outdated readings from your weather station, which may be several hours old, there can be various reasons. Make sure that your weather station is correctly connected to your WiFi netwo...

The data displayed in myatmo appear implausible or incorrect to me

Category: English

The data and measured values ​​of a netatmo weather station displayed in myatmo are obtained by myatmo exclusively from the netatmo data server, to which your netatmo weather station sends its measure...

Typos in module spellings

Category: English

The names of your netatmo weather station and all connected modules can be set in the netatmo weather station settings at https://my.netatmo.com/settingsstation Any typing errors in the module names a...

Why are there different values in different time spans, but for the same time?

Category: English

In the myatmo diagrams different values ​​may show up for different times in different time periods. This can be explained as follows: For larger periods of time, depending on the size of the time per...

What does the error message 'The netatmo server does not answer' mean?

Category: English

If myatmo displays the warning 'The netatmo server does not answer' or a similar message, this means that myatmo has not received a response from the netatmo data server on which the weather station's...

Re-authorization problems with netatmo

Category: English

netatmo has made various changes to the authentication infrastructure in May 2024. myatmo takes these changes into account, but you must be sure that you observe the following things: Please follow th...

myatmo Premium asks to be re-activated

Category: myatmo Premium + In App Purchases

Please make sure that all your devices on which you use myatmo are registered under the same Apple ID as the device on which your myatmo Premium subscription was purchased. If this is not the case, a ...

myatmo Premium Terms and Conditions and Service Availability Notice

Category: English

myatmo Premium Terms and Conditions and Service Availability Notice Click here for our EULA. By purchasing a myatmo Premium subscription, you are deemed to have accepted the following terms and notice...

Why were the climate statistics limited to two years?

Category: English

Since the netatmo data server returns a maximum of 1.024 data records per data request, but the 3-year comparison for three complete years requires 3 * 365 (= 1.095) data records, we had to limit the ...

myatmo 'Premium' deactivates on a jailbroken device

Category: myatmo Premium + In App Purchases

If you use myatmo on a device with a jailbroken iOS version: please note that we cannot guarantee that myatmo 'Premium' will work permanently on iOS versions that are not authorized by Apple. Jailbrea...

Does myatmo work on Apple Silicon devices?

Category: English

myatmo works up from v4.2.0 on all Macs with an Apple M1 chip with macOS 11 (or newer) and can be downloaded from the Mac App Store. Up from v4.7.4, myatmo no longer supports Apple Silicon chips due t...