Please check our FAQ / Knowledgebase BEFORE (!!!) contacting us! There we have compiled a huge list of questions and answers to the most important issues that might occur while using myatmo.
If you have any questions about your netatmo hardware, if your readings are incorrect, or if there is another problem with your netatmno weather station: please contact the netatmo customer service at http://support.netatmo.com - we (as developer of the myatmo app) offer NO general customer service for the netatmo weather station, other netatmo hardware and/or netatmo software. Such requests remain unanswered by us.
Please refrain from contacting us for a schedule regarding the implementation of new functions and the support of new operating system features. As you know: we have been integrating new functions into myatmo for several years. For various reasons, we cannot and do not want to disclose when exactly which new function will be available, or whether certain functions will be supported or offered by myatmo in the future. Thank you for your understanding!
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