Due to a technical change on the part of the netatmo infrastructure, it is necessary to install and use the latest myatmo version available in the App Store.
Old versions of myatmo are no longer supported due to the changes to the netatmo authentication, an update of these old myatmo versions is not possible.
It is therefore essential to update to the latest version of myatmo. If you are using an old iOS version that is no longer supported by the latest myatmo version, you must update iOS or use myatmo on a device that has the latest iOS version installed. Due to technical limitations of old iOS systems, it is not possible to provide the latest myatmo version on outdated iOS versions.
A 500 server error means that the netatmo data server did not (or could not) respond. This is beyond our control and usually resolves itself if netatmo fixes the cause on the server.
The HyperText Transfer Protocol (HTTP) 500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
This error response is a generic "catch-all" response. Sometimes, server administrators log error responses like the 500 status code with more details about the request to prevent the error from happening again in the future.
Article ID: 66
Category: English